Privacy policy

PRIVACY POLICY

Last updated: March 5, 2026

K & K handmade accessories operates the website k-k-handmade-accessories.myshopify.com and provides handmade jewellery and accessories to our customers. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, make a purchase, or communicate with us.

Our store is powered by Shopify, which provides us with the e-commerce platform that allows us to sell our products to you. By using our website or services, you agree to the collection and use of information in accordance with this Privacy Policy.

PERSONAL INFORMATION WE COLLECT

When you visit our website or make a purchase, we collect certain information from you. The type of personal information we collect depends on how you interact with our store. We may collect the following:

Information You Provide to Us:

    • Contact Information: Your name, email address, phone number, billing address, and shipping address
    • Payment Information: Credit card or debit card details, payment method, and transaction information
    • Account Information: If you create an account, we collect your username, password, and account preferences
    • Order Information: Details about the products you browse, add to your cart, purchase, or return
    • Communications: Any information you provide when you contact us via email, phone, or through our website

Information Collected Automatically:

    • Device Information: Your IP address, browser type, device type, and operating system
    • Usage Information: How you navigate and interact with our website, pages viewed, links clicked, and time spent on our site
    • Cookies and Tracking: We use cookies and similar technologies to improve your shopping experience and analyze website traffic

HOW WE COLLECT YOUR INFORMATION

We collect personal information from various sources:

    • Directly from you when you make a purchase, create an account, sign up for our newsletter, contact us, or interact with our website
    • Automatically through cookies and tracking technologies when you browse our website
    • From Shopify our e-commerce platform provider that processes transactions and hosts our store
    • From third-party services such as payment processors, shipping carriers, and marketing tools that help us operate our business

HOW WE USE YOUR PERSONAL INFORMATION

We use the personal information we collect for the following purposes:

    • To process and fulfill your orders including processing payments, arranging shipping, and providing order confirmations and updates
    • To communicate with you about your orders, respond to your inquiries, and provide customer support
    • To improve our services by analyzing how customers use our website and products
    • To send marketing communications such as newsletters, promotional offers, and new product announcements (only if you have opted in)
    • To prevent fraud and ensure security by detecting and preventing fraudulent transactions and protecting our website
    • To comply with legal obligations including tax requirements, record-keeping, and responding to legal requests

HOW WE SHARE YOUR PERSONAL INFORMATION

We may share your personal information with the following third parties:

    • Shopify: Our e-commerce platform provider that hosts our store and processes transactions. You can learn more about how Shopify uses your information at https://www.shopify.com/legal/privacy
    • Payment processors: To securely process your payment information
    • Shipping carriers: To fulfill and deliver your orders
    • Marketing and analytics providers: To help us understand customer behavior and improve our marketing (only with your consent where required)
    • Legal and regulatory authorities: When required by law or to protect our rights

We do not sell your personal information to third parties.

YOUR RIGHTS AND CHOICES

Depending on where you live, you may have certain rights regarding your personal information:

    • Access: You can request a copy of the personal information we hold about you
    • Correction: You can ask us to correct inaccurate or incomplete information
    • Deletion: You can request that we delete your personal information, subject to certain legal exceptions
    • Objection: You can object to our processing of your personal information for marketing purposes
    • Portability: You can request a copy of your data in a portable format
    • Withdraw consent: If we process your data based on consent, you can withdraw that consent at any time

To exercise any of these rights, please contact us at kkaccessories.hello@outlook.com or +44 7359 307874.

Marketing Communications: You can opt out of receiving marketing emails by clicking the "unsubscribe" link in any marketing email we send you, or by contacting us directly.

DATA RETENTION

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

Typically, we retain:

    • Order information for 7 years for tax and accounting purposes
    • Account information for as long as your account is active
    • Marketing preferences until you unsubscribe

COOKIES AND TRACKING TECHNOLOGIES

We use cookies and similar tracking technologies to improve your experience on our website. Cookies are small data files stored on your device that help us remember your preferences and understand how you use our site.

Types of cookies we use:

    • Essential cookies: Necessary for the website to function properly
    • Analytics cookies: Help us understand how visitors use our website
    • Marketing cookies: Used to deliver relevant advertisements

You can control cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of our website.

DATA SECURITY

We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect it from unauthorized access, loss, or misuse. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

INTERNATIONAL TRANSFERS

Your personal information may be transferred to and processed in countries outside the United Kingdom, including by Shopify which is based in Canada. We ensure that any international transfers comply with applicable data protection laws and that appropriate safeguards are in place.

CHILDREN'S PRIVACY

Our website and services are not directed at children under the age of 16. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately and we will delete it.

THIRD-PARTY LINKS

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated policy on this page with a new "Last updated" date. We encourage you to review this policy periodically.

CONTACT US

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

K & K handmade accessories

Bedfordshire
United Kingdom

Email: kkaccessories.hello@outlook.com
Phone: +44 7359 307874

DATA CONTROLLER

For the purposes of UK data protection law, K & K handmade accessories is the data controller of your personal information.